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Waycloud: Managing Visitor Satisfaction
Waycloud: Managing Visitor Satisfaction

Improve the patient experience

Large and complex hospitals have become the norm for people of all demographics, and navigating these hospitals and associated campuses can be difficult, frustrating, and most importantly – time consuming.

Offering an interactive, self-navigation solution to these potentially discouraged visitors and patients can reduce stress, increase safety and cut back on missed appointments while empowering visitors and patients,offering cost benefits that traditional static signage cannot.


The newest addition to Electronic Display Network’s already expansive digital signage solutions, WayCloud offers the sleek, user-friendly, interactive and phenomenally useful self-serve navigation option visitors to the campus need in order to navigate quickly and easily, all with the added benefit of being entirely mobile compatible. Waycloud can help visitors navigate to the best parking area nearest your appointment location creating a lower stress level and more enjoyable experience.

WayCloud operates on two fronts:

External Navigation

1. WayCloud, using the Google Maps API, will take patients/clients/visitors from their current location all the way to the campus – but not only will they get to the campus using the most efficient route, they will be directed to the closest, most relevant parking area based on their ultimate destination.

Internal navigation

2. Once on campus or in the building, visitors will have the option of carrying WayCloud in their pocket via their mobile smart device, or walking up to an interactive touch-screen kiosk displaying the same content and continuing their journey from the point they left off using large, easily understood 3D rendered maps.

Reinvent Your Facility

Change the campus’s physical presence into an inviting, flexible, transparent and far more enjoyable experience. Communicate with visitors is real-time, making them feel included rather than abandoned. Ease frustration by guiding people to their destination using a simple line on an easy-to-read map.

Rich, Visually Interactive Experience

Created by expert on-staff Web designers, Web developers and graphic artists and using the latest Internet technology for a smooth transition from off-campus navigation to on-campus navigation, WayCloud offers users an easy overall experience and greater peace of mind.

Using the latest in 3D rendering software, WayCloud displays crisp, clean 3D maps with customizable icons, waypoints, destinations and points of interest. Created for use on both touch-screen and keyboard-driven devices, WayCloud seamlessly adapts itself to every foreseeable screen size and type, giving the user a unified experience across all devices and platforms.

Eminently Shareable

Designed from the ground up with the idea that visitors not only want to know where they are right now, but they also want to be able to share their location with friends and family. Users can share their current location via text messaging (SMS), e-mail or dynamically generated URL which, in concert with deep-linking, are designed to be used on any social platform available today.


Shared using deep-linking, SMS and email, WayCloud is accessed via your mobile device’s native Web browser. There is no need to download an app.

Research shows that the fewer barriers that exist between WayCloud and the end user, the more convenient and worry-free their experience will be. With no need to go to the app store and type in a search query, WayCloud loads directly in the user’s native Web browser and is immediately available to the user.

Ultimately, WayCloud integrates with your institution’s Web based assets and fuses that institution’s most inclusive vision with an ease of use and level of interactivity and reliability that will become integral to the average visitor’s daily life.

For more information on WayCloud and other EDN products, visit:


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“Our EDN screens at the YMCA offer us a great opportunity to broadcast information to our members while also sharing advertising that interests them. With access to the website, it’s easy for us to quickly make changes for the benefit of the hundreds of members who visit YMCA daily. Plus, the EDN tech crew is always available for any questions or needs we may have.”

Andrea Escobedo
Branch Director, Downtown YMCA
Pensacola, FL

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What Is Digital Signage?

Digital signage is a network of customizable displays that can be controlled electronically using a computer, allowing content to be changed remotely for the most targeted messaging possible. Digital signage is used for a wide variety of purposes including customer facing and employee facing applications such as advertising, enhancing customer or employee experiences, influencing audience behavior, brand building, interactive kiosks, up selling products and services, etc. Deployments can be found in such diverse locations as retail outlets, doctor’s offices, restaurants, corporate and school campuses, sports venues and even gas stations.

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Dr. Drlicka, DDS, PA

In 2010, we moved from our antiquated static display board to the Digital Signage offered by EDN in the lobby of our Visitor’s Information Center. It certainly adds a professional and clean look to our Visitor’s Center.

- Phillip M. Drlicka, DDS, PA
General Dentistry

About EDN Corporation

Electronic Display Networks is an innovative digital signage company that was established in July 2006.

Our strength in custom content creation allows us to offer you real time information to your clients through such modules as a digital newsletter, stock ticker, weather module, client scheduler and more to fit your specific business needs.

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